Terms of Service

Welcome to PokeMyHeart. By accessing our website at pokemyheart.com and/or making a purchase, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to make purchases on our website. By placing an order, you represent that you meet this requirement.

3. Products and Pricing

• All products are subject to availability. We reserve the right to limit quantities.
• Prices are listed in USD and may be subject to change without notice.
• We make every effort to display accurate product images and descriptions, but actual products may vary slightly.
• We reserve the right to correct any pricing errors and cancel orders placed at incorrect prices.

4. Orders and Payment

• Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders.
• Payment is required at the time of order. We accept major credit cards, PayPal, Apple Pay, and Google Pay.
• All payments are processed securely through Stripe.
• You will receive an order confirmation email upon successful payment.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times. Key points:

• Shipping times are estimates and not guaranteed.
• Risk of loss passes to you upon delivery to the carrier.
• International orders may be subject to customs duties and taxes.

6. Returns and Refunds

Please refer to our Refund Policy for complete details on returns, exchanges, and refunds. We offer a 30-day return policy for unused items in original packaging.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of PokeMyHeart or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

8. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Engage in any activity that could harm our business or reputation

9. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses. We make no warranties regarding the accuracy or completeness of content on the website.

10. Limitation of Liability

To the fullest extent permitted by law, PokeMyHeart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product(s) in question.

11. Indemnification

You agree to indemnify and hold harmless PokeMyHeart, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be resolved in the appropriate courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us: